ヴィラ グランド のリゾート

「Could not even check. My money was totally wasted. Made the reservation after 10 and didn't read the fine print that I would need to make arrangements with the hotel before 9 to get keys! Why did Expedia and the hotel take my money when I drove all that way and wasted that money for nothing! Extremely frustrating experience. Guess you always have to read the fine print. Corporate America is all too happy to steal your hard-earned money!」

「It is an old hotel with lots of charm (on the outside). The lobby falls a little flat and could use a little more character and tbh... it smelled unpleasant! The room was very nice and looked as expected as shown in the photos. The king bed was very nice and comfortable, however the pillows were not - they went flat as soon as you laid your head on them. I think an addition of a desk would go a long way. The walls are thin so I heard our very loud neighbors talking on the phone 11pm at night....

「friendly staff; clean room」

「Bailey was awesome! Very helpful in helping us check in before and afterwards. Also provided recommendations for local brunch place which was awesome! Would book again.」