「Friendly greeting upon arrival, staff were very helpful.
The room was bigger than anticipated which was a pleasant surprise, we really liked how the bedroom was separate from the living area.
We wish there more hooks to hang coats, clothes etc and the bathroom was a little smaller than where we have stayed before as one of us has slight mobility issues so moving around the bathroom was tricky but not difficult. We will defintley be staying again, perhaps try the next size up. 」
「Stayed in a room with two double beds. Very comfortable. Lovely duvet and pillows. Didn’t use the restaurant or bar on this occasion. Would stay here again 」
「Friendly staff. Nice clean room. Lovely touch with the complimentary drinks in the room.
A little noisy at night from the bar downstairs but not much of an inconvenience really」
「It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...
「Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much.」
"Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much."
