Vetralla Vacations from ￥173,413

The property is dated and could use some renovation especially the bathrooms. The cleaning lady was very sweet and cleaned as much as she could but the rooms and bathrooms itself do need some TLC.

Great experience and the location is perfect. If your interest is to see the Vatican, this is the place to stay. If you plan on going to the Pantheon or Trevi fountain from here, go early. (We rented scooters at 4:30am) The food at the breakfast location is phenomenal. It’s a 2 minute walk from hotel. Many options on the menu and if you don’t have a paper voucher for breakfast contact the host for a voucher and it will be provided.

The room was clean, functional, and spacious for European standards. Don’t expect a luxurious hotel but a functional hotel well located with the basics. The rooftop area is really nice during the sunset and provides a great view of the city. Now to the issue, our stay was during the high summer season and the air conditioning in the first room we were assigned to was not working. We asked at the reception to be assigned to another room but received “no” as an answer and were told maintenance would fix the issue. Two hours later maintenance showed up, cleaned the air conditioning filter and said it would start refrigeration in 30 minutes, which of course did not happen as the filter was not the issue. We had the impression that maintenance knew they could not fix it and did something just to buy time hoping we would give up and stop complaining. As no one can sleep without AC with soaring temperatures, we went back again to the reception and another person said they would finally assign us another room. The second room we got had good airflow and we had no further issues. So bottom line is, the receptionist can be helpful depending on who is there, also not all rooms have air conditioning working - if you are traveling during the summer season this can be a problem.

I had a wonderful stay at this hotel. The property was well maintained, the rooms were spacious and spotless, and the staff provided outstanding customer service.