Vetralla Vacations from ￥192,801

Clean room friendly staff

I was one day I visit one night everything clean I like it breakfast the staff at the breakfast room and lobby. Also very clean room nice area very quiet and fantastic breakfast.

Had a very nice stay. Staff were friendly and accommodating such as when we asked for extra pillows. Rooms were nice however would have liked a kettle in the room and plug or usb sockets closer to the bed. Overall was a nice stay. Breakfast was very nice with a large selection of continental however some bacon and actual sausages (rather than frankfurters) for British guests would have been nice.

So many things are great, and well, so much needs updating and improving. On a positive note, the suite with two rooms was accommodating to my family. The welcome Prosecco and fruit was appreciated. Location great and staff friendly. Unfortunately, the room was so dark, dreary and depressing. We had issues- toilet not flushing, shower not draining, and the bedding is disappointing. Brunch was nice, bar also disappointing. Some of the staff smelled like body odor and just over all not inviting. If this place was a three star hotel and the price indicated that, I would be ok, but it surely should not be a Leading Hotel of the World.