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「Very friendly restaurant staff. Reception team efficient and very helpful. Asked us about a ramp for my son's wheelchair anytime we came in and out of the hotel. Afternoon tea was an excellent experience. Since covid this is the 1st place that did housekeeping which really made us feel we were on a holiday. 」

「The hotel is in a good location in Ventnor with easy access to the local amenities. The gardens are stunning and there was a good selection of food available at breakfast. Our only complaint was the shower as it was very low pressure. The hotel were very accommodating with our last minute booking and were able to store our bicycles for us overnight.」

「Hotel appears to be in Portsmouth on Hotels.com, what they don’t make clear is that the property is on the isle of wight meaning you would have to pay £70+ for a ferry. The property was advertised with free cancellation however when trying to cancel they charged us £60!!」