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"Great hotel, staff were brilliant. It was a really pleasant stay "

"Amazing hotel, attentive and caring staff and wonderful rooms and amenities. Highly recommend this hotel and will stay again next time we are in Hanoi."

"Large & clean rooms, professional staff, good facilities (although the jacuzzi wasn’t working in the spa), amazing breakfast. Definitely highly recommended. Good location about 10-12mins walk from the centre of the old quarter, train street and Hoan Kiem lake. "

"The hotel was made by the staff. They were able to get me in a night early after a poor booking experience in Nin Binh. They booked some tours for me at late notice and gave me great recommendations for cafes and restarants. For the money, i just can't fault this hotel. It really did make my time in the north of Veitnam... "

" Everything it was lovely, went above and beyond to create a great honeymoon experience "

"Great hotel and the concierge helped us out a lot organizing a very custom ha Giang loop 4 day vacation by jeep and motorcycle. Was much more cost effective than booking with my travel agent so thank you."

"Best service I’ve had on my travels and very cozy stay at an affordable price. Shout out to Tony and Son the night staff who greeted me at my late check in, great guys. Day staff were able to to give me recommendations on what to do and sorted my transport to next destination at no extra cost"

"Great"

"The hotel was clean and the rooms lovely but more importantly the staff was fabulous. They went out of their way to help and we’re always gracious and smiling."