「The food was amazing, the room service was quick, the service and attention to comfort and details was impeccable. Jong, Amelia, and all the staff were incredibly attentive, helpful, and friendly!」
「 The place was easy to find. The clerk was friendly and knowledgeable. The room was very clean and of good size, although the bathroom is rather small. 」
「Room, gym, building and etc,
Everything are clean and work well.
House keeping people work nice.
However, all most all the front desk persons are terribly rude and not kind to customers.
」
「I stayed there with my family arriving from Paris and catching flight to Tokyo the following day. After claiming our baggage, we went to the AirTrain Federal Circle station, where all the hotel shuttles arrive. No Hyatt shuttle came. We called the hotel to find out that they don't provide airport shuttle service and the best way to get there is to use ride share. We were surprised to hear that as it is an airport hotel (as the name suggests) and Expedia booking site says free shuttle. It is very...
