Vale of White Horse Vacations & Trips from ￥291,003

I stayed during a heatwave. My room had something that appeared to be an electric fan, but no matter how much I fiddled with the contols, I could do no more than get the motor to run. I don’t know whether the machine was a fan or a heater, but, either way, there should have been a functioning fan. Brushing off the circumstances as unprecedented, as the management did, fails to recognize that hot, muggy days and nights in Oxford have happened before and will again. I did not appreciate management's repeatedly addressing me by my surname without an honorific. Clearly, they don’t care about treating their guests with respect. Lastly, the checkin system is cumbersome. The machine is a small area that cannot accommodate anyone checking in with luggage and anothe guest trying to enter or exit.

Clean room and great parking.

The staff were friendly and super helpful and the room was spacious with a comfortable bed. The shower was over a sunken bath which was rather awkward (suggest conversion to a standard shower base). Overall, would recommend as a place to stay.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Lovely spa and a great room, all in an excellent location.