「Delightful property in Prosecco Hills; convenient for wine tours. Beautiful scenery, lovely staff and very good food! Really enjoyed their Prosecco and Al fresco dining!」
「Wir waren herzlich willkommen, ein schönes Gefühl. Das Objekt ist top gepflegt, sehr geschmackvoll angelegt, pieksauber – drinnen wie draußen und technisch auf dem neuesten Stand. Die Außenanlage mit Pool und diversen Sitzmöglichkeiten lädt zum Verweilen ein. Elisabetta und alle Mitarbeiterinnen, die wir erlebt haben, waren freundlich, zuvorkommend und hatten genau die richtige Balance zwischen Aufmerksamkeit und Zurückhaltung. Wir mussten uns nicht eine Sekunde mit Organisatorischem...
「The owner were super nice and the apartments/bungalows are so beautiful. Everything is made out of wood. You can sit outside on a beautiful Terrasse with a river flooding through the garden. We had an awesome time!」
「Es una belleza de hotel y su personal igual, la atención y el servicio impecable . La comida deliciosa . Lo atienden los dueños que son muy amables. 」
「Wonderful Hotel, lovely friendly staff , easy garage parking with lift access to the Hotel
Right in the centre of a picturesque town with shops and restaurants within easy walking distance.」
「Bellissima struttura ricavata in un antico convento del 1400. Camera e bagno confortevoli. Molto gentile e disponibile l'addetto alla reception (Mirko). A poca distanza dal centro storico, Duomo e via XX Settembre, della città.」
「Das Hotel ist sehr schön. Sehr freundliches Personal. Kein Verkehrslärm weil abseits gelegen. Etwas hellhörig aber das liegt auch an den besoffenen Gästen. Aber das ist so wenn man in ein Drogenanbaugebiet fährt. 」
"We stayed for two nights and interacted with four employees.
The woman at the front desk was very friendly, the man who arranged a taxi for us was helpful, and the owner, who made us coffee, was also very kind.
However, on the last morning, one man's attitude was terrible.
If it weren't for that, it would have been perfect.
In the last 30 minutes, our 5-point rating dropped to 2 points.
Due to our circumstances, we were allowed to eat breakfast 15 minutes earlier than the usual time.
We are deeply grateful for your kindness.
He suddenly looked at the plate we had filled with food and said in a strong tone,
‘This is not breakfast, it's lunch!’
It seems he thought we had taken too much. We only used one plate, and it was an amount that could be finished in five minutes. I didn’t think it was particularly excessive.
After all, it’s a buffet, so the portion size is up to the customer.
Why was it necessary to make such an unpleasant remark?
Additionally, he was rearranging the large plates we had taken food from and moving the dishes around with a displeased expression, making loud noises.
Ten minutes later, as soon as the taxi arrived, he shouted, ‘The taxi is here,’
and gestured for us to leave the dining hall as if to shoo us away.
When we left the hotel, he was the only one who turned his back to us and didn't speak.
The others greeted us, and since we were in a hurry, we didn't have time to discuss his attitude.
Did he feel that the kindness of the others w"
