Upper Harz Vacations

"Tee sollte immer da sein sowie heißes Wasser. Als Vegetarier will man keine Wurst Platte und Obst wäre nicht schlecht gewesen. Dunkle statt nur helle Brötchen wäre schön "

"Beautiful hotel in a beautiful location. "

"Staff was very helpful with our late check-in. We forgot that we would be needing a late check-in. They called us and gave instructions for where to find the key after hours. Room was pretty nice and breakfast was great. On-site parking was a plus. We had a nice stay."

"Für meinen Zweck super gelegen. Frühstück eher einfach, aber ok. Abends auch vor Ort gegessen, war ebenfalls gut. Personal sehr hilfsbereit. Ein Minuspunkt: Lunchpakete kann man theoretisch bis 19:00 Uhr an der Rezeption bestellen, die ist aber nur bis 18:00 Uhr besetzt. Habe es trotzdem irgendwie hinbekommen, konnte das Paket dann aber erst um 8:00 Uhr abholen, wenn die Rezeption öffnet – obwohl es laut Bestellprozess eigentlich schon um 7:00 Uhr abholbereit sein sollte. Insgesamt etwas...

"Wernigrode is a lovely town. The staff in the hotel were great. The hotel was comfortable and the food was enjoyable. We had a great time."

"Very friendly staff. Despite our very late arrival the owner of the establishment ensured me I could call him and he would assist us on the check-in. Very large, cosy and comfortable rooms. Plenty parking availability. I warmly recommend this hotel for both business travellers as tourists."

"The hotel is outdated and needs investment to improve the stay. The proprietor was welcoming (she unfortunately had very little English and unfortunately our German was very poor too - which made communication more challenging). She got up early to see us off and was helpful when the bed broke as soon as I lay down on it. Unfortunately the beds were very uncomfortable, the single mattresses on the double bed leaned outwards from the centre resulting in a night of perpetual fear of rolling out...