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"The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here."

"Efficent service and clean room."

"Hotel is connected to Nagano station, which makes it super easy for travel. The rooms are clean and well equipped. Mine had a great view. I also enjoyed the breakfast and service. Highly recommend! "

"Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so. "

"Onsen was nice"

"Room was comfortable. Location was great. "

"Clean room and friendly staff."

"All the above. Arigato!"

"Clean"