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「I had reserved a cabin and the put me in a room, seemed like misrepresented the room. Showed hot tips and etc. None to be seen. Lack of communication on getting in room, had to call manager and get codes for door. Took forever to get in room.」

「We had to experience glamping. It is good to experience but overrated. We expected to be able to walk out to the river and walk but there was no path from any of the 14 cabins. Also could hardly see the river. Expected a Resturant on the grounds, but no. Could smell sewage inside and outside. Did not like the coffee pot experience. You had to heat water in the pot, pour it over a paper filter with coffee grounds, and wait for it to drain down into a coffee cup. Then only one filter left (2...

「The room was comfortable and clean. Property was located next to riverwalk and outdoor space was a bonus Loved my stay!」

「Everything was via email. This was weird, but it worked out great.」

「The room was OK for the price, but the breakfast offerings were among the worst I’ve ever seen at a hotel. There was also a balance on my account upon checking out that the clerk couldn’t figure out. I prepaid for the room so there shouldn’t have been a charge. But they did move us to a different room because we had our service dog with us.」

「I love the convienence of this property and being able to just walk out of our room into the hot springs. However, for the price I expected much more from our room. I firmly understand that rooms are not the draw here, but I did expect a more updated facility. Check out the coffee shop Root just a short walk across the bridge. What an awesome treasure. 」

「Adorable set up! Amazing location. So clean and modern and right on the river/across from hot springs resort. Can’t wait to come back. Pagosa springs may be our new favorite spot in Colorado!」

「Clean and comfortable room. Shower had great pressure. I was in town for a wedding, family stayed at the tower Inn and Alpine and this was certainly nicer than the two.」

「Great place to stay」

「Nice little place. Need more plug ins for charging phones. Felt safe.」

「Yes, and very pet friendly! Great location, clean and beautiful grounds. Me and my Husky will definitely return after Summer work in Alaska!」

「We stayed for two nights and really enjoyed our time. The room was very clean and the dogs on the property were very nice. We would definitely stay here again.」

「Breakfast was a total disappointment, coffee cold and you have to ask staff for everything because there is nothing available. We are happy to hear they are remodeling the hotel, hopefully we go back to see the finished work, we got a lake view and we enjoyed the view.」

「Gary and Jody's house is awesome. I have enjoyed to stay during my vacation. The property is very clean and amenities are well equipped. Gary is easy to reach out and very quick response back. I have appreciated their preparations and hospitality. Definitely, I will stay again if I visit Pagosa Springs again.」

「The place has a very pretty view, however, it’s a long drive over a road with a lot of potholes., the hot tub wasn’t working, and neither was the WiFi. Our room had the bathroom outside of the room, and they placed a sofa right in front of our door, so when we needed to go to the bathroom, there was always someone seating in the sofa, which was very uncomfortable., and even though our room had a beautiful view, there was a place for a couple to sit- right outside our window, so we had no way of...

「Elizabeth was a great host. Beautiful facilities and surroundings. A wonderful stay!」