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Xscape Tulum

3.5 star property
Comfortable hotel near Tulum National Park

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Xscape Tulum

Restaurant
Exterior
Luxury Room, 1 King Bed, Jetted Tub, Garden Area | In-room safe, iron/ironing board, free WiFi, bed sheets
Daily cooked-to-order breakfast for a fee
Deluxe Room, 1 King Bed | Bathroom | Shower, designer toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
The price is ￥6,991
￥8,968 total
includes taxes & fees
Jun 1 - Jun 2

Check out the area

Map
77780, QROO, Tulum, Calle Kukulcan Sur entre Calle Xel Ha, Zac be
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • Popular LocationPlaya Paraiso16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)97 min drive
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Room options

View all photos for Premium Room, Balcony, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Designer toiletries
Hair dryer
Private bathroom
In-room massage
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View

Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio

Premium Room, 1 King Bed, Hot Tub, Pool View

Highlights

Private spa tub
Air conditioning
Free cribs/infant beds
Designer toiletries
Hair dryer
Private bathroom
In-room massage
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Loft, Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Loft, Terrace

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Designer toiletries
Hair dryer
Private bathroom
In-room massage
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Designer toiletries
Hair dryer
Private bathroom
In-room massage
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Terrace

Loft, Terrace | In-room safe, iron/ironing board, free WiFi, bed sheets

Loft, Terrace

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Designer toiletries
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free cribs/infant beds
Designer toiletries
Hair dryer
Private bathroom
In-room massage
In-room safe
Daily housekeeping
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

In-room dining

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Sofa bed
Separate bedroom
Designer toiletries
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Terrace

In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, Terrace

Highlights

Terrace
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Designer toiletries
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Room, Terrace, Pool View

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Designer toiletries
Hair dryer
Private bathroom
In-room massage
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Highlights

Air conditioning
Free cribs/infant beds
Hair dryer
Jetted bathtub
Private bathroom
Designer toiletries
In-room massage
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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The price is ￥13,213
per night
May 12 - May 13
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About the neighborhood

Tulum

Xscape Tulum is located in Tulum City Center, a neighborhood in Tulum, and is in a shopping district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Playa Paraiso and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended. Discover the area's water adventures with scuba diving, snorkeling, and boat tours nearby, or enjoy the great outdoors with horse riding.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 5 min drive
  • Tulum Monkey Sanctuary - 8 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • Burrito Amor - 7 min walk
  • El Camello Jr - 3 min walk
  • Palma Central - 5 min walk
  • Taqueria el Sabor Mexicano - 4 min walk
  • El Tio - 3 min walk

About this property

Xscape Tulum

Hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Xscape Tulum provides a garden, a library, and a bar. Active travelers can enjoy cycling at this hotel. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, luggage storage, and a front-desk safe
Room features
All guestrooms at Xscape Tulum boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and showers

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8–15 for adults, and USD 8–15 for children
  • Airport shuttle fee: USD 130 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum

Frequently asked questions

Does Xscape Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Xscape Tulum?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Xscape Tulum on Jun 1, 2024 start from ￥6,991, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xscape Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xscape Tulum?

Self parking is free at this property.

What time is check-in at Xscape Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xscape Tulum?

Check-out is at noon.

Does Xscape Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per room applies.

Where is Xscape Tulum located?

Located in Tulum City Center, this hotel is 1.8 mi (2.9 km) from Tulum National Park and 3 mi (4.8 km) from Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are also within 6 mi (10 km).

Xscape Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 493 reviews" "
Rating 8 - Good. 133 out of 493 reviews" "
Rating 6 - Okay. 27 out of 493 reviews" "
Rating 4 - Poor. 16 out of 493 reviews" "
Rating 2 - Terrible. 16 out of 493 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Nitish

Traveled with partner
Disliked: Property conditions & facilities
They gave 600ml of drinking water per day for 2 people. How is that even sensible? I had to request them to give additional water bottle, they still gave only 600ml more. I had to buy my own water. I even had to carry my luggage upstairs myself. There is no staff to carry it neither an elevator.
Stayed 1 night in May 2024

10/10 Excellent

Tamika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nawshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place. Reasonable price. Pix don’t do it justice.
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mackenzie, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Stayed 1 night in Jan 2024

10/10 Excellent

LiLiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! *** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. ***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.
Stayed 1 night in Dec 2023

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
Stayed 3 nights in Dec 2023

10/10 Excellent

Raghavendra, Frederick

Stayed 1 night in Nov 2023