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Orchid House Tulum Jungle

5.0 star property
Luxury hotel with a nearby private beach and free breakfast

Choose dates to view prices

Nestled in Tulum's lush jungle, Orchid House offers a perfect retreat with a poolside bar and sports massage services. Guests enjoy a cooked-to-order breakfast, then borrow bikes to explore Playa Paraiso and ancient ruins, guided by knowledgeable staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is ￥18,427
￥25,067 total
includes taxes & fees
Nov 8 - Nov 9

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor | 3 bedrooms, down comforters, minibar, in-room safe

Master Luxury Suite w/private bathtub 2nd Floor

Highlights

Balcony
Private plunge pool
Air conditioning
Ceiling fan
Down duvet
3 bedrooms
Hair dryer
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub | 3 bedrooms, down comforters, minibar, in-room safe

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Private plunge pool
Air conditioning
Ceiling fan
Down duvet
3 bedrooms
Hair dryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub | 3 bedrooms, down comforters, minibar, in-room safe

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private plunge pool
Air conditioning
Down duvet
3 bedrooms
Ceiling fan
Hair dryer
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

Orchid Suite | 3 bedrooms, down comforters, minibar, in-room safe

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Ceiling fan
Down duvet
3 bedrooms
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Down duvet
3 bedrooms
Ceiling fan
Rainfall showerhead
4 bathrooms
  • 250 sq m
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | 3 bedrooms, down comforters, minibar, in-room safe

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Individually furnished
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 240 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Balcony
Air conditioning
Ceiling fan
Down duvet
3 bedrooms
Hair dryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | 3 bedrooms, down comforters, minibar, in-room safe

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Ceiling fan
Down duvet
3 bedrooms
Hair dryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
77760, QROO, Tulum, Aldea Zama, Calle Kinich Na

What's nearby

  • Tulum National Park - 7 min drive - 2.5 km
  • Las Palmas Public Beach - 10 min drive - 3.9 km
  • Playa Paraiso - 11 min drive - 4.6 km
  • Tulum Mayan Ruins - 11 min drive - 5.0 km
  • Gran Cenote - 18 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Jasmine - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Rossina - ‬4 min walk
  • ‪Olio - ‬11 min walk

About this property

Orchid House Tulum Jungle

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Orchid House Tulum Jungle provides free continental breakfast, an airport shuttle, and a swim-up bar. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a beach bar and a poolside bar.
You'll also find perks like:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and wedding services
  • A nature reserve, concierge services, and smoke-free premises
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Orchid House Tulum Jungle offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Wardrobes/closets, freezers, and coffee/tea makers

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8.6 out of 10, Excellent, 611 reviews
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￥36,230 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

Is Orchid House Tulum Jungle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Orchid House Tulum Jungle?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Orchid House Tulum Jungle on Nov 8, 2025 start from ￥18,427, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Orchid House Tulum Jungle?

Limited spots are available. There is free parking nearby.

What time is check-in at Orchid House Tulum Jungle?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Orchid House Tulum Jungle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Orchid House Tulum Jungle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Orchid House Tulum Jungle located?

Located in Zama, this luxury hotel is 1.8 mi (2.9 km) from Tulum National Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).

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Reviews

Orchid House Tulum Jungle Reviews

9.2

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 146 out of 194 reviews
Rating 8 - Good. 29 out of 194 reviews
Rating 6 - Okay. 6 out of 194 reviews
Rating 4 - Poor. 5 out of 194 reviews
Rating 2 - Terrible. 8 out of 194 reviews

Reviews

2/10 Terrible

Venus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property did not let us know it was closed took us to a sister property wasn’t to my liking also was no one else at the property but workers. Which made us nervous. So we ended up booking another property. Staff was friendly though
Stayed 3 nights in Aug 2025

10/10 Excellent

Creishawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and all around great. They are very accommodating for whatever you need. Not far from anything around the city.
Stayed 7 nights in Apr 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I love this hotel. I am so glad I found it. Everyone is very helpful and the property is very nice.
Stayed 3 nights in Feb 2025

8/10 Good

Jedediah

Liked: Amenities
Good
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Liked: Room comfort
Disliked: Staff & service

It’s fine

The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Junie

Liked: Staff & service, amenities, property conditions & facilities
Really nice and quiet place to stay. I enjoyed it
Stayed 6 nights in Dec 2023

10/10 Excellent

Mioshus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, it was clean and very beautiful. We stayed in the room that was
Stayed 3 nights in Dec 2023

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 4 nights in Jun 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was so peaceful and perfect. I enjoyed every moment.
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I can’t even say anything bad about this place. I definitely recommend and will come back!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive, always ready with recommendations for local spots. They also helped organize and recommended activities which added to the whole experience. The on-site restaurant served delicious, locally inspired meals; breakfast with fresh fruits and tropical juices was a highlight. If you're looking to disconnect and immerse yourself in nature, this hotel is a gem. I’d definitely recommend it to anyone craving a tranquil, authentic jungle experience!"
Stayed 5 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment. Felt like it was raining every day when I woke up because of the waterfall in the downstairs pool. Very friendly staff. Close to all we needed.
Stayed 4 nights in Mar 2023

8/10 Good

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from beaches. Taxi service in area too expensive.
Stayed 5 nights in May 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and rooms, loved the overall atmosphere and visually very impressive. Information received from staff was limited and missing key information which was a shame. Food and drinks quite overpriced and location requires a bike/ car/ use of taxis.
Stayed 4 nights in Feb 2024

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle Oasis

the property is beautiful. the customer service of employees was so friendly and helpful from dinner @ the restaurant to the front desk. it feels like your own private oasis. the neighborhood is cute and has many food options. I also liked it was between the beach and city center so easy to navigate. TV has streaming options. the best wws one or the most comfortable hotel beds i’ve ever been in I wish I could take it home with with me!! Such a peaceful vibe and a special shout ou to Jimenia and Alejandro for exceptional service during my stay.
Stayed 3 nights in Apr 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was meant to be a birthday treat but certainly didn’t feel like it due to how inattentive the concierge was or how poor the amenities were for a “5 star hotel” (seems like a self appointed rating if I’m honest). We arrived to two large mosquitos in the room which we had to hunt down, and a dirty tub which we paid extra for and never got to use in the end. We didn’t notice how dirty the tub was until we tried to use it, so when we asked to get cleaned in a specific time, they failed to send someone whilst we were offsite so we could take advantage of it when we arrived back. (We couldn’t empty it ourselves and relied on the hotel staff to do it for us) Whilst cleaning the tub, it didn’t have a simple drain but required the use of a noisy pump to remove the water which inevitably broke & tripped the electricity of the entire hotel breaking the AC in the room… by this point we gave up waiting and had left to go to the beach as we were wasting our time with in this hotel that is in need of some serious refinement to get anywhere near 5 stars. When I highlighted this at check out, the hostess was largely unsympathetic and only interested in taking payment for the small elements of the mini bar we used (the coffee pods which every other hotel give for free were chargeable by the way!). And if she really wanted to make up for our less than favourable experience, could have comped the beer, single chocolate and two coffee pods that we used as a way to make it up to us.
Stayed 2 nights in Mar 2024

8/10 Good

Marienny

Liked: Staff & service
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Jarred

Liked: Cleanliness, amenities, property conditions & facilities
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here and can’t wait to go back. Miss the kitties !
Stayed 4 nights in Feb 2025

10/10 Excellent

Óscar Carro

Liked: Cleanliness, amenities, property conditions & facilities
Tranquilidad y corresponde exactamente a lo que contratas
Stayed 4 nights in May 2025

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025