2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2019 年 2 月 20 日
In all my travels over the years I’ve never had a bad experience at a hotel or resort. This hotel was very different. From jack hammers and construction starting at 6am every day right next to our villa to constant powers outages during our entire stay. Due to being a beach villa, the fan was the only means of temperature control in the room. When the power was out discomfort was high and a scared infant below us was terrified judging by the cries. This resort was stated to be 17+ years old adults only on Expedia and this was clearly not the case as we were asked to keep our evening(9pm) chatter to a minimum due to a child staying below us. Management and ownership did nothing to rectify these issues when discussed and I ended up checking out early.
宿泊されたお客様
2019 年 2 月に 5 泊滞在