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Aparthotel

Aldea Xaan Ha Tulum

2.5 star property

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Located close to Gran Cenote and Las Palmas Public Beach, Aldea Xaan Ha Tulum provides free cooked-to-order breakfast, a terrace, and 2 coffee shops/cafes. Treat yourself to a hot stone massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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About this property

Aldea Xaan Ha Tulum

  • Aparthotel near Tulum National Park
  • Located close to Gran Cenote and Las Palmas Public Beach, Aldea Xaan Ha Tulum provides free cooked-to-order breakfast, a terrace, and 2 coffee shops/cafes. Treat yourself to a hot stone massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Concierge services, charcoal grills, and coworking spaces
    • A banquet hall, coffee/tea in the lobby, and outdoor furniture
  • Room features
  • All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas.
  • Other conveniences in all rooms include:
    • Showers, hair dryers, and shampoo
    • 43-inch Smart TVs with Netflix, streaming services, and premium channels
    • Balconies or patios, wardrobes/closets, and separate sitting areas

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 10 days before arrival with check-in instructions and lockbox information; access will be through a private entrance

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to July 31 2027 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Aldea Xaan Ha Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM. The property will be renovating the pool from November 17 2025 to July 31 2027 (completion date subject to change).

Is Aldea Xaan Ha Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Aldea Xaan Ha Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aldea Xaan Ha Tulum?

Check-out is at 11:00 AM.

Where is Aldea Xaan Ha Tulum located?

Located in Tulum City Center, this aparthotel is within 6 mi (10 km) of Tulum National Park, Gran Cenote, and Tulum Mayan Ruins. Playa Ruinas and Tulum Beach are also within 6 mi (10 km).

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Reviews

8.8

Excellent