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"Very clean room. Nicely appointed with modern style. Mattresses were much too soft for my liking and actually slid around the bed. Great water pressure for shower. Complimentary beverages were great. Laundry is available on site but because of the combo washer/dryer design, clothes just didn’t come out dry. Nice exercise room with high end equipment."

"Clean room and staffs were very helpful."

"Best hotel I have ever stayed at. The amenities were amazing. Staff is always so kind and helpful. The room was spacious and offered various shade if you need to reset (jet lag). It’s a 5 minute walk to Kyoto station and so much food surrounding the hotel. The breakfast was amazing and I can’t get over having matcha on tap. My husband and look forward to coming back ASAP!"

"Great location, classy place with excellent Japanese spa. Restaurant also pretty good with affordable bar menu. Enjoyed an excellent steak in the main restaurant."

"Great location. Friendly staff. Fun environment "

"Trash wasn’t emptied everyday, no free water offered. Staff was very friendly and helpful."

"Excellent location, great staff"

"Clean room! Free washing and drying machines. They have a wonderful welcome lounge with snacks,drinks, and coffee. Perfect place to stay Dotonbori is less than a 2 minute walk. Also they provide free bags and a vacuum sealing machine which made it easier to take our souvenirs and stuffed animals we won! Will definitely stay here again on our next trip!"

"excellent food, great helpful staff"