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"It was great to spend the last night before taking off. Used the spa, got something to eat in the mall, had a good night sleep -woke up and then walked to thermal 3- easy! "

"Awesome hotel, staff, and location. Definitely recommend. "

"The hotel is located a literal 2 minute walk from the red line metro, which itself is only 4 stops from Tokyo Station. Super, super convenient location. There's a family mart attached to the property itself so you can very easily stock up on snacks and necessities. The only downside for the property is the laundry room. They only have 5 washing machines for several hundred guests, which means that the laundry room is perpetually backed up."

"Ideal hotel because the hotel is fantastic and it is right next to Ariake Garden Mall. The hotel restaurant is a must do and the rooms are clean and large enough to move around. It is a convenient location and I would definitely stay there again. "

"This hotel was the biggest disappoinment of our 2-week stay in Japan. Granted the cost of the rooms were circa 60% of the others we stayed in for the rest of our trip, but we thought as it was only for a single night prior to our flight the next mornng, we wouldn't need much in terms of amenties. However, what i never legislated for was the size of the rooms. The double room was barely big enough for one person with a suitcase, let alone two! Very, very small. And the bathroom, well, one person struggled to use this room without banging into walls or santiaryware. I would stroingly suggest using another hotel if there are two people needing to use the rooms. "

"it is a bit crowded on Friday night near midnight"

"Room was very outdated. No charger or power outlet at one of the beds. AC was inop and windows don’t open so very hot even during the colder night"

"Wonderful concierge and front desk staff"

"Excellent hotel. Comfortable bed & nice quality linens and fairly spacious. All sorts of little extras provided: toothbrush, hairbrush, hairband, slippers, Nespresso coffee in room. Staff were wonderfully polite. Convenient Metro stop not far away. Would highly recommend. "