「We are those that go out of town for a purpose and are basically in our room for a few hours. So paying for luxury is not required. This place is as advertised, older and cheap. But the room was clean including the bathroom. The bed was fine, the staff are nice. Fit our needs just fine. 」
「One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.」
「The location is outstanding. Walkable to numerous dining and entertainment options. The staff was very friendly and very helpful! The rooms are unique and aesthetically pleasing. The hotel had just updated the phone system so there was a small issue but the staff assured us they were working to resolve it. We will return for a future stay. 」
「Very conveniently located and charming property. Check-in and check-out were smooth, and the staff were courteous and helpful. Overall, a very comfortable stay.」
「Loved the reception from Kenzie. Grouped out three rooms together without asking and loved being offered unlimited water as it was a brutally hot day.
The parking assistant (Ben) was so pleasant and personable and we enjoyed talking to him.
The barista in the am was engaging as well:)
Staff and comfort of the bed and sitting area made our visit amazing:) 」
「They always say hospitality in the south is the best - and this hotel truly reflects that. The manager, Will, was so kind and helpful the morning we arrived after missing a connection flight. My family was broken and tired and Will gave us comfort in knowing he was taking care of us! Thank you much! 」
「The valet service was exceptional! I had a 12hr drive that day and was very weary. They were helpful, patient, and even recommended an excellent restaurant! Well done!」
