「On our one night stay there was a water main break. The hotel and portion of the city lost water, which was no fault of the hotel. The staff was courteous and kind through the ordeal and kept us informed. They worked hard to ensure the guests were still provided for. The hotel was clean and easily accessible. 」
「It was a great stay. Very clean and comfortable hotel. Modern electronic devices in bedroom. Greatand courteous staff. Enjoyed our one night stay. We were in town for Panda festival. Plan to return to the Ballentyne area and will stay at AC Hotel.」
「Property was very clean staff was friendly parking was EASY AND FREE. Pool was indoors and clean as well as the patio Area. The only thing I didn't hear for was the fact that it wasn't much to do in the area.We had to drive twenty to thirty minutes out.If it was only me and my fiance, that would have been fine.But traveling with a nine year old, you want to be close to something. Overall, stay was great beds were comfortable.I will definitely be back if in the area 」
「The breakfast was included I forgot the lady name but the one from Tuesday to Thursday morning what a sweetheart my kids said they felt like grandma was making waffles for them. Steve or Steven from the front desk provided different places that were family friendly. Rooms and room service are just the pictures and the information provided. If i’m in town will stay there again. 」
「The staff and very friendly and helpful. We have stayed here multiple times. Decent breakfast, comfortable rooms. Convenient location. The last time we stayed, the room was not completely cleaned, and we were given another, upgraded room with no issues. We will definitely stay here again.」
