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All of the staff were great, but the staff at the burger place were amazing. They went out of their way to make sure I enjoyed my meal. The room was also very nice. Would love to stay here again.

great

Loved staying here. Great communication and pickup at airport and the hotel was quiet with spotless rooms and awesome friendly staff. I'd definitely stay here again!

They upgraded us and suggested late checkout as we had a late night flight out the following day. It was a wonderful stay!!! We did miss the little boat shuttle to the pier, but a nice shuttle van was provided.

Amazing views

This the only place me and my family stay when we’re in Pattaya . The staff is so nice and it’s very convenient.

Very nice hotel but breakfast with limited options

Outstanding value. The best staff. I slept like a baby. I got an excellent workout in at their gym to start my day, and the equipment was expertly maintained. The breakfast was outstanding. Their coffee is superior. Their co-working space design is brilliant. If I knew this place was going to be this great, I would have stayed in Bangkok longer.

Excellent customer service given at this property.

It is family friendly and state of the art.

All was great! However, the free 24/7 airport service listed on the website page was NOt free! I had to pay for it! I chose this hotel because of the free airport shuttle service but this was not true. Please revise your listing on the Hotels.com website so others will not be mislead.

Great hotel! Amazing service!

Attentive staff. Friendly. Clean room and premises. Excellent cuisine. ⭐⭐⭐⭐⭐ Additionally, I would like to see a placard placed by the pool: "Please take a shower before entering the pool" Apparently many people don't notice the shower area.

I have lived in four continents and traveled the world over. This hotel is a hidden jewel for northern Thailand. Beautiful, authentic, full of charm, hotel. Great architecture, room design and decoration, from the hand carved wooden doors to the very large and fully stocked bathrooms with jacuzzies. The staff is incredibly polite, respectful and helpful. I fully recommend the hotel.

Everything about Holiday Inn Pattaya is just terrific! Room was fantastic, view was amazing, food was excellent, and the entire staff was awesome! Easy ride to night life for (roughly) 25 cents, about inexpensive as you can get!

A very clean place with affordable price. Good services. The only issue is the street traffic is noisy when your room is next to that side.