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"Bedroom and bathroom dirty. Carpets filthy and really sticky. "

"Rooms were dirty! Stains all over the carpet. Dead flies all over the windowsill. Locks broken on the windows so couldn’t be opened or closed, just constantly ajar and in a windy area so just a constant whistle. When ordering food starters and mains came together, and the waitress then said you need to tell them when ordering that you wants starters first….. I mean isn’t that the point?!"

"Staff lovely and friendly as always. Rooms lovely though my bedroom floor was a bit dusty and in need of sweeping! Nice toiletries, though only 1 decaf coffee and no decaf tea in the room. Food is great but evening menu had very few vegetarian dishes all including mushrooms I was really disappointed with the choice. The lovely lady serving was very sympathetic to my poor choice. Breakfast great with lots of choice for veggies. I love this place including the staff, though would check ahead the veggie options in the restaurant if making a special journey to eat there. "

"Free parking, clean room and friendly staff. Great breakfast each morning"

"Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere."

"Used as a weekend visit to Guisborough and the surrounding area. The hotel is only a few minutes' drive from the centre of the town, which has an array of street and other car parking. I understand that it is also possible to travel by bus from outside the hotel, but I did not explore this further. The hotel itself has a welcoming beer garden, but there is nothing around it that you might walk to. The hotel has a huge free car park, and the reception we had from Ben was first class. The bar was smart, well-used by locals with a good choice of drinks in comfortable surroundings. Our room was a twin on the first floor. Had all that you would expect at the price point charged. Overall decent value. We ate our evening meals in the restaurant. Good menu with again a reasonably priced choice of meals. Quality decent with good sized portions All in all, a good experience if you are visiting the area."

"Clean, great history on show. Spacious rooms and friendly staff. Plus a nice breakfast to choose from. Impressed."

"The breakfast was great and the evening meals were delicious, staff were very helpful and professional, the grounds and adjacent lake are beautiful."

"Clean spacious room"