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「First off, when we arrived on a Monday, we found that the large front window lock was broken, and everywhere it’s printed to email and we would get a quick response, so I emailed about the missing window lock. I never heard back, and I had to look around outside for a stick that would fit in the sliding window to keep it from being opened from the outside. I finally heard back 2 days later Wednesday afternoon that they will be refunding me a small portion. I’ve attached a photo of the stick in...