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"good"

"Fabulous in so many ways! Loved the spa-quality public baths. "

"Staff went above and beyond. We were grateful. Location was on the same block as the tram stop - very convenient!"

"Rooms are small (an average in "

"Staff was very helpful about getting around ."

"Very small room. Staff were ok, checking in was rushed. Smallest room we stayed in whilst in Japan, both of us woke up feeling puffy due to the air conditioning in the room. Would say there is better hotels around. "

"We had booked a standard room which turned out to be tiny. Staff assisted by providing an upgrade to a much more spacious and comfortable room for a fee. All staff were extremely friendly and polite. It was disappointing that on two occasions we had been out for the day and found our room had not been cleaned. The hotel itself is close to a station and Tokyo Dome but a bit far from shopping outlets."

"The location is perfect. Everything in the property was excellent. "

"Very comfortable beds and very clean room. Nice and quiet perfect location "