Search Palaces in Shinagawa Station

"The property was very nice and a convenient location. For a family of 4 the room was small but that was expected. Next time, I’ll opt for the family room. "

"Good location but dingy just outside the front with a bunch of homeless people. lacking in amenities ( gym , spa , business center , dining options) most functions are self service which are missing the human touch in my opinion. Room was comfortable but Could be better "

"close to subway stations; onsite convenience store has some delicious food; staff are welcoming and very professional. Strongly recommend. "

"Excellent service. Loved the lounge access. Perfect location close to the train, restaurants and shopping "

"I booked to be near to the Tokyo Marathon starting line, it was just 5 minutes away. I like the location, nice staff, very clean, and good food for dinner. "

"Great location. Across from train station. So much to do at hotel. Only issue was we thought we had paid for breakfast. Ended up being over $50 a day fo two people. Recommend checking in advance "

"Front desk staff were helpful and assisted us with self check in. We sent suitcases ahead and they were waiting for us in our assigned room. Room was clean and shower was hot. It’s the only hotel of our trip that did not have a smart tv with Netflix, Prime nor You Tube. Bed and pillow were quite firm and the comfort double room was spacious with separate desk, bench, side table & chair. You can bring an airport luggage cart to your room to load up suitcases and roll directly to departures at Terminal 3. Self check out was quick. Desk staff will hold bags after check out if you have a late flight and want to explore Haneda Garden. We would consider staying here again."

"Staff service was excellent. Room was nice and clean. View of the Tokyo Tower from our room was great. Tried the set course dinner at its Japanese restaurant and the food was disappointing - considering the high price we expected something better. "

"Hotel was nice, clean and rooms were spacious. Train was nearby. I liked that it was away from the city madness. "