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"Rooms were so clean and service excellent, the only thing was we wished the room was bigger. Will definitely book again but a bigger room. Staff were amazing every single day!"

"Best things about this hotel is the breakfast buffet and easy access to Shinagawa station where you can board Shinkansen. There are also plenty of restaurants and shops. The rooms in Annex tower high floors are decent size with views. Bathroom needs updating."

" We ennoyed ohr stay and felt most welcome"

"Extremely nice staff and very helpful. The best hotel in Tokyo I ever been! Thank you always!"

"The breakfast buffet was amazing. The room was very clean and the staff was very friendly. The location is unbeatable. Just a few minutes walk away from the major train station and subway hub. I loved that there was an underground tunnel that went to the the train station and the government building. "

"Breakfast was not free, but everything else was free"

"Good modern hotel. Breakfast was a highlight- cute, homely and modern setting with good selection of food in the buffet- especially the fluffy pancakes that were made to order. Location - Nice to be tucked away from the hustle and bustle of Shinjuku but close enough to be able to walk there in about 15 min."

"Staff was very kind and well being trained for int’l customers "

"I really enjoy my stay at this hotel."