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"It was clean, quiet and easy for transportation. The area felt safe and staff were friendly and helpful."

"Clean and helpful staff"

"The room service and staff were excellent and super helpful. I was so grateful that they spoke English. Ikebukuro is a nice place to stay. I felt safe walking around at night. "

"Our stay at the Prince Hotel in Shinagawa was truly wonderful. The staff were exceptionally polite and helpful—especially when we realized after checkout that we had accidentally left our passports in the room safe. They responded immediately and arranged to have the items shipped to our next destination without delay. We are incredibly grateful for their swift and professional assistance—there are truly no words to thank them enough. Our room was very clean and offered outstanding views, making our stay even more enjoyable. Thank you for such a memorable experience!"

"Excellent location for visiting the main attractions of Tokyo."

"Property is beautiful clean and modern luxury would highly suggest "

"The location is outstanding"

"Great location and very walkable. Rooms very clean and fresh. Loved the area, we walked everywhere and close to everything"

"Very clean and convenient location, but with only 2 elevators so there may be a bit of a wait during peak hour."