「The $150 charge that I was told would come off when I checked out 4 days later I called and was told 7-10 business days. The desk clerk assumed I used a cash app card, very insulated
The $25 dollar a day parking for an unsecured lot? 」
「The only thing I regret is that there is no refrigerator in the room, but everything else is great. If you're okay with a light dinner, they offer a complimentary food with wine and hors d'oeuvres. It saved me a lot of money.」
「I have no complaints from my stay at Sonesta Hotel. Security and safety were good for the downtown area. I have one suggestion, if there’s a group (convention/event) allow other guests to have late check-out without a fee being charged.」
「When I checked in at 2 PM, the front desk lady was very nice friendly and efficient. Although when I checked out and I wanted to make sure they knew of the things in my room that needed repair fixing or maintenance a different woman from when I checked in was very author Tory power hungry, and didn’t listen to a word I said instead she discipline me treating me like a child telling me that I needed to tell the front desk as soon as a problem occurred. When I tried to explain to her that it...
"The lady of the reception was very unfriendly and impolite.
She showed no smile, and even showed her angry face to our 5 yrs old boy, who was just trying to reach the counter.
Very bad experience. Never want to see her again!
And the breakfast was terrible."
