Find all hotels by APA Hotels in Suzaka from ￥7,033

This was a very nice experience for me and my family. The hotel itself is very nice, but the best part is the service provided by the staff. Extremely courteous and they provided for all our requests. It's in a very nice location with 9 onsens (hot spings) within walking distance. As long as you stay in a hotel in town, you get a free key to access all of them. The hotel provides you with a Onsen outfit that we found very fun to walk around in (like a kimono with jacket and wooden sandels)....

Beautiful surroundings, and right next to the path that leads to the monkey park. We very much enjoyed the kaiseki dinner and Japanese breakfast. They were happy to explain what everything was and how to eat it, since a number of the dishes were unfamiliar to us (in particular with the breakfast). The public onsen is nice, and in addition to the indoor pool, has a small but pretty outdoor area. The staff anticipate everything, and somehow manage to be extremely helpful while leaving you on your...

All around incredible stay. Located on the Onsen road, with access to two public baths outside of the hotel, two very well equipped Onsen within the hotel, and the option to reserve a private Onsen as well. Not listed on when booking, but the hotel picked us up from the train station, as well as runs a free shuttle once every morning (940am) to the monkey park. Really nice touch that they should publicize more broadly. Highly recommend getting breakfast and dinner included. Highlight of the...

An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!

Great stay, thank you so much!

The room was spotless and comfortable. The staff was amazing! Very. Courteous and helpful the moment you arrive. The station is a within walking distance which is helpful if in a rush.

Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.

Beautiful 5-star hotel with excellent staff and comfortable rooms. The breakfast buffet was outstanding--definitely worth the money! Location is perfect--right outside of Nagano station (5 mins from train to hotel lobby). I'll stay here again for sure!

Lovely hotel short walk from Nagano station. Staff were incredibly helpful. Easy walk from hotel to the main area for restaurants and shops.

Wonderful stay. People were great! Food excellent. quick van rides to and frome nearby slopes.

Very enjoyable experience with polite staff in kimono. If one would like to immerse themselves in Japanese tradition with tatami floors, sleeping on futon, and taking a traditional bath (onsen)/dress in yukata provided by the hotel, then this is the hotel for you.

This was our first stay in a traditional Japanese ryoken and we had a great stay. The welcome was fantastic with a tour round the hotel and tea served in our room. We also enjoyed the spa and the Japanese breakfast.

Excellent location and helpful, courteous staff.

The Dormy Inn in Nagano was an excellent value! The location is first rate - less than 10 minutes walking from Nagano Station. The Inn has wonderful amenities - an indoor/outdoor onsen. After onsen free ice cream snacks. A very tasty breakfast including Japanese and western cuisine - the quality and variety was great and the price was reasonable. They also have chilled apple juice during the day and made to order ramen in the evening. If you miss the ramen, they will give you a...

If I could rate Shimaya an 11 out of 10, I would. The inn itself was so charming and wonderful, and that's long before you get to the wonderful hosts' hospitality, joy, and kindness. When we shared our plans for Nagano, we were told we HAD to check out Obuse...which was a worthwhile stop on our trip and definitely added to the richness we enjoyed in Japan! Thank you so much.

The front desk agents were super kind and helpful. They both spoke English. We needed that. Bountiful and delicious dinner and breakfast buffets were included. Our room was amazingly well appointed and large. The king bed was beyond adequate. It was two full sized beds bound together. We hope to return to this property some day.

Very nice staff. Would stay here again.