サットンのスパのあるリゾート & ホテル

「1.最初は屋根裏部屋に通された。エントランスからかなりの距離だった。後日ルームチェンジしてもらった。 2.17時にホテルに帰ってもルームクリーニングが出来ていなかって1時間近くフロントで待たされた。」

「Mixed emotions on the stay. On the one hand the room and staff were all lovely and helpful, but an unfortunate situation has really tarnished the stay for us. We had a drink in the bar late one evening, and charged the drinks to the room per the bartenders request. We paid for these upon checkout, where we were asked to pay £45 pounds. I paid, thinking little of it other than it being a bit expensive. This didn't really sit right with us so we asked for the receipt, and saw that the drinks...