「I will NEVER stay at an IHG hotel again, nor should Expedia partner with this company. They overcharged my card by $200 without any receipt or explanation. I’ve called the hotel property and corporate a total of 6 times over a week without a single person being able to discuss the issue, they just keep pushing me to others and not calling me back. This is the worst customer service I’ve received. When I checked in they didn’t know the amount of days or type of room, I should have left then.」
「I will NEVER stay at an IHG hotel again, nor should Expedia partner with this company. They overcharged my card by $200 without any receipt or explanation. I’ve called the hotel property and corporate a total of 6 times over a week without a single person being able to discuss the issue, they just keep pushing me to others and not calling me back. This is the worst customer service I’ve received. When I checked in they didn’t know the amount of days or type of room, I should have left then.」
Devyn