Staines Vacations from ￥268,856

Overall, the hotel was very nice; the staff were friendly, the rooms were clean, the breakfast was good and my young daughter was very pleased with her complimentary teddy bear. However, I booked a twin studio and the room we got was what I would class as a double; 2 single beds joined together with one duvet. The room was described as 2 single beds and if I hadn't gone with my daughter, and instead went with a friend, for example, who wasn't keen to share a duvet, this would have been a problem. The room was also described as having things that were not available; for example, dressing gowns and toothbrushes and toothpaste. When I asked reception for a toothbrush, I was informed that they didn't supply them and I needed to buy from the vending machine. Apart from those things, I was very happy with the hotel and would visit there again.

Attention to detail and high levels of service made this a stay to remember! Took excellent care of me and my family all week-cannot recommend enough! If Expedia had a 10 star system, I’d give them an 11!

Super convenient location, just a short walk from Earl's Court underground station, where we took the train directly from the airport. Check in was wonderful! The receptionist was lovely and made us feel right at home. The washrooms in the apartment left a little to be desired (bathtub was not operational and sink stoppers did not work well) but otherwise very clean and well equipped. The host was wonderful with communication. All in all a great stay and I will definitely stay here again for my next trip.

Excellent location. Beautiful rooms. Attentive staff.