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The Swan Hotel

4.0 star property
Riverwalk hotel with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for The Swan Hotel

View from property
View from property
Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Front of property
Located by the river, The Swan Hotel offers a serene ambiance with breakfast on the tranquil garden or terrace. Connect to in-room WiFi, indulge in international cuisine at The Swan restaurant and unwind with al fresco dining or a drink from the bar. Guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is ￥14,799
￥17,759 total
includes taxes & fees
Sep 26 - Sep 27

Room options

View all photos for Cosy Room

Cosy Room | Desk, iron/ironing board, free WiFi, bed sheets

Cosy Room

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

Indulgence Room | Desk, iron/ironing board, free WiFi, bed sheets

Indulgence Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Heating
TV
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Staines, The Swan Hotel is near the airport and on the waterfront. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Royal Botanic Gardens, Kew and Chessington World of Adventures are not to be missed. Take an opportunity to explore the area for water adventures such as fishing.
Visit our Staines travel guideOpens in a new window
Map
TW18 3JB, England, Staines, The Hythe

What's nearby

  • Staines Bridge - 2 min walk - 0.2 km
  • Thorpe Park - 5 min drive - 4.1 km
  • Royal Holloway, University of London - 6 min drive - 5.0 km
  • Windsor Castle - 13 min drive - 11.8 km
  • LEGOLAND® Windsor - 15 min drive - 14.1 km

Getting around

  • Station A Station - 9 min drive
  • Staines Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Pret a Manger - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬8 min walk

About this property

The Swan Hotel

Upscale hotel near Thames River
You can look forward to free English breakfast, a terrace, and a garden at The Swan Hotel. The on-site international cuisine restaurant, The Swan, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Barbecue grills, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Swan Hotel have comforts such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Is The Swan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Swan Hotel?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at The Swan Hotel on Sep 26, 2025 start from ￥14,799, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Swan Hotel?

This property doesn't offer parking.

What time is check-in at The Swan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Swan Hotel?

Check-out is at 11:00 AM.

Where is The Swan Hotel located?

Situated on the riverwalk, this hotel is steps from Thames River and 2.1 mi (3.4 km) from Thorpe Park. Staines Bridge and Thames Path are also within 5 minutes. Staines Station is 16 minutes by foot.

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The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 283 out of 404 reviews
Rating 8 - Good. 92 out of 404 reviews
Rating 6 - Okay. 17 out of 404 reviews
Rating 4 - Poor. 8 out of 404 reviews
Rating 2 - Terrible. 4 out of 404 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Always a cozy stay at the Swan :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
The lake and views were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second visit to the swan. It’s a wonderful old pub with great views! Nice walk to town with lots of shopping!
Stayed 1 night in Jul 2025

8/10 Good

Helen

Lovely little hotel. Staff friendly. Breakfast was average…. Not much about in town.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Always great, friendly service. Excellent breakfast, good restaurant and pub, and lovely sitting by the river.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay fantastic staff and breakfast….. Quirky room loved that the floor was on a slant.. Room had everything you needed in it, even had a bug zapper and Bluetooth speaker so you can play your own music. Lovely to sit by the Thames have a drink and watch the boats go by if ever in the area again would definitely stay here again…
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swan Hotel is amazing. Beautiful riverside pub a creaky old building full of character. The staff were amazing. We had an evening race at nearby Dorney Lake, it was my birthday and our anniversary the next day. We pitched up at 1pm when the check in wasn’t till 3pm. They were charming, found us a lovely room with a balcony. Lunch was fabulous. We were worried we wouldn’t get back in time for dinner as the kitchen normally closes 9-9:30pm but they held the restaurant open and we had another lovely meal before heading in to the bar to watch football on tv. Cannot fault any aspect of our stay. I was amazed the place isn’t full every night
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent - fantastic staff, great location, very dog friendly. Great room with a balcony overlooking the Thames. Breakfast was excellent too.
Stayed 1 night in Apr 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay! Great location right on the riverside, good food, tasty breakfast. Staff were friendly and welcoming. The room was cool with nice toiletries and coffee/tea facilities, the only thing was the shower got the floor really wet and the bathroom door handle was coming unscrewed (I was in room 10.) I’d stay again and totally recommend this hotel.
Love the bright colour scheme
Nice evening view
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The golden swan

Such a gorgeous setting on the Thames. Great buzz and lively bar Extremely professional staff all round Very comfy bed and the option of sitting out on the balcony overlooking the Thames We will definitely be back!!
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Small hotel, quiet, out of the way but not isolated, has good walks swans swimming and a staff quietly comfortable with what they do. Its just a stones throw from Heathrow. You won't do better.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Amenities
As an American, being able to stay in a building constructed in 1598 was a treat! The building has been maintained and updated but retains the spirit of the original era. My room was right above the pub so it was loud for a bit but the pub closes at 11 and it got quiet at that point. My balcony also looked out over the Themes and I saw rowers shooting along it all morning. The restaurant also offers yummy vegan options. I will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went better then expected. We picked this hotel for its location and convenience to Heathrow Airport. It had that and a whole lot more. The coolness of being along the river with the awesome view from our room and a great restaurant too. Mason checked us in and was a big help.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Staff is friendly and best breakfast in Staines area. Room was clean and comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was so cute and quaint. Easy from the airport with delicious breakfast. Service was kind and on top of it.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a lively establishment. Great service and the food in the restraint was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great night stay here.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We liked everything and would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay, very welcoming, we will book there again
Stayed 2 nights in Aug 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Every single member of staff we met made us feel special on our visit. They were so kind and helpful. The service was swift and efficient. The hotel was very clean and comfortable throughout. Great value for money. The choice of breakfast was very good and delicious. The parking outside, although limited was very well priced (council owned, but you pay in the hotel). We will recommend to others and hope to return.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was so lovely right on the river! We so enjoyed our stay there nice room! We are excited to come back next year!!
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are lovely now it’s been redone, nice little balcony view too. Breakfast was hit and miss to be honest wife didn’t eat hers as wasn’t great salmon and eggs.
Stayed 1 night in Dec 2024