Find Resorts & Hotels with Spas in St Helens

"Fabulous from check in to check out. I stayed one night, midweek. I made use of the spa, which was absolutely gorgeous. Staff were so friendly and helpful. The lady at check-in was so warm and welcoming. Room has everything you need including fridge with complementary water, coffee machine, hairdryer, and toiletries. Cannot wait to stay again"

"Stunning hotel and spa but I feel the rooms do let it down and don’t match at all. Breakfast was incredible but expensive. Sadly only got offered 50% off an upgrade when the hotel was empty. Glass table in room was very scratched and decor just boring if I’m honest. Bathroom - shower door didn’t go to the floor so made bathroom floor very wet and dangerous. Shower was okay and toiletries felt watered down. Staff were as helpful as they could have been. Allowed to drop bags off outside hotel but nearest NCP is £33 for 24 hours. Was very lucky to find a space on the road next to hotel but only 5 spaces. Card for the room stopped working twice also."

"Desde as recepcionistas, a localização, qto gde. Foi td excelente . Grata por td"

"Dated. Spa full of screaming kids. "

"Room was clean and spacious unlike some other airport hotels, bar snacks were tasty if a little expensive, the staff were very smart and attentive "

"Really comfy room, nice size, nice decor, lovely bathroom. Provided me with a toothbrush which I had forgotten. Very convenient for the station. Only slight issue was the room was really super hot and the aircon didn’t seem to make a huge difference. However, that is in issue in many nice hotels so I wouldn’t let that put you off, it was very good value,"

"Check in was painful with the need to scan s Qr code and fill in a form when all our details are already on the system when we booked. No tea making facilities in rooms. Staff wete great but big queues due to mobile registration. What happens if there is someone who doesn't do mobile qr codes? "

"Receptionist refused to hand over key cards to my 2 daughters even after i checked in online. Made the stay negative from the 1st minute they stepped into the hotel. When they say they treat everyone as an adult over the age of 15 is a lie. A 17 and 19 year old was not allowed to check in until I sent my photo ID in an email. Follow up messages to my daughters were about quality of sleep. Very poor due to substandard pillows."