セント・ジョージズ ユニバーシティ ロンドン周辺のホテル

"My stay was unfortunately disrupted by multiple serious issues. On the first night, the room lost running water for a significant period, which meant the toilet and shower were not functioning. This already made the room difficult to use. The following day, water began leaking through a ceiling light fixture in the room, which was particularly concerning given the proximity to electricity. Shortly after reporting this, guests received an evacuation notice due to flooding concerns in the building. I had to pack my belongings and leave the room while the situation was assessed. Eventually I was moved to another room that appeared unaffected. To their credit, the staff communicated via WhatsApp and eventually relocated me to a safe room. However, the situation itself was stressful and disruptive, especially given the safety concerns related to water leaking near electrical fixtures. The compensation process also required considerable persistence. The initial offer was very low, and I had to follow up multiple times and escalate the issue before management reviewed the situation and agreed to a more appropriate refund for the affected nights. While I appreciate that the matter was ultimately resolved, the combination of loss of water, a ceiling leak through an electrical fixture, evacuation of the room, and the difficulty in obtaining appropriate compensation made the stay far from what one would expect from a hotel."

"マネージャーさんには、大変なお気遣いをいただきました。ありがとうございました。"

"ロンドンのホテルは高くて狭いという印象しかなかったのですが、こちらは非常にリーズナブルで部屋も広いです。ハイストリートケンジントン駅やアールズコート駅が徒歩圏内という好立地で、電車とバスの移動は非常に楽でした。スタッフも親切で過ごしやすかったです。またロンドンに行く時はお世話になると思います"

"It was super clean and I had a lovely night in London."

"10年ぶりのロンドン、こちらのホテルに5泊しました。 ヒースロー空港からはピカデリーラインで40分、最寄り駅からは徒歩10秒と立地は文句ありません。WAITROSE、TESCO Expressなどがあり、食べ物には困らないかと。とても便利な場所にあります。 お部屋も1人には十分な広さで、バスタブまでありました。清掃も問題なかったです。 とても快適に過ごすことができ、次回ロンドンに来た際もこちらにまた宿泊したいです。"

"フロントのスタッフもレストランのスタッフも清掃のスタッフもみなさんホスピタリティに溢れて素敵でした。部屋もきれいで次にロンドンに来たらまた利用したいです。"

"特に朝食の会場、味、ボリューム、バリエーションが良かった"

"clean,people are kind, the atmosphere is nice. self coffee and water are also a good part. Thank you very much. "

"フロントスタッフの対応は素早くて良かったです。部屋も綺麗でした。冷蔵庫があるとより良いです。"