We enjoyed our stay and liked the environment and furnishings of this attractive hotel but a few small improvements could be made to enhance the experience.
First of all, the room was large and comfortable with a good walk in shower but overall the room looked a bit shabby with large streaks of something that must have spilled, on one wall - a re paint would seem to be needed.
The cooked breakfast was very good and my husband really enjoyed it but I chose to have pastries and toast. There were only two croissants left at 9.15 and these were very dry. The only alternative was chocolate muffins but no other pastries. A larger selection of fresh pastries would be nice. Toast was a great problem as the toaster burned one side of the toast and left the other undone! Several people had this problem. I mentioned this and the member of staff said they would make it for me but still it arrived not toasted on one side!
Also, staff were helpful but not always readily available. It would be helpful to have a member of staff overseeing the breakfast buffet and helping people with the toast etc when needed.
Pauline
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great place to stay
It was my second stay here.
Nice and quiet environment.
Clean and tidy room. Friendly staff.
宿泊されたお客様
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Adrian
グループ旅行
2023 年 11 月 26 日
良かった点 : スタッフとサービス
A busy hive of activity managed extremely well by the TEAM. Thank you for your hospitality.
Adrian
2023 年 11 月に 1 泊滞在
8/10 (良い)
Michael
2023 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Michael
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Margaret
2023 年 10 月 30 日
Margaret
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Mikael
家族旅行
2023 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay, everything was good!
The hotel rooms are in a different building than the restaurant and pub, making it very quiet and nice.
Everything from service to cleaniness to breakfast was great. The only thing I was missing was a sign or a routine for not cleaning or changing bed sheets etc for sustainability. :)
Mikael
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
James
出張
2023 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Historic Hotel; Excellent Service
The hotel is a wonderful 18th Century hotel in the center of town — very modern — a few hundred yards from the Superloop bus to Heathrow.
The restaurant has excellent food and the pub is the second best in town (after The Hope which has a much better beer selection and a more local vibe).
The hotel staff was remarkably helpful. They loaned me a phone charger when I didn’t have an adapter and help with local taxi to St. Heliers hospital where I had an appointment. At the end of my stay I asked for a taxi to Heathrow and the staff very helpfully explained the excellent public bus service (busses every 20 minutes or so to Heathrow costing less than $2.
James
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
Angela
家族旅行
2023 年 10 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
A relaxing temporary after a stressful move day
Great stay. All staff courteous and helpful. Breakfast amazing, even provided sausages for our diva dog. Guestroom good, little dusty around bedside lamps.