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「Hotel was very nice to stay. Staff is very frendly and helpful. The breakfast was excellent. 」

「For the grandeur of the hotel, the breakfast was not the best for the money self service with tinned mushrooms and the sausages not the best, plus not very hot. And another thing is they charge for parking, a hotel situated away from any means of getting there other than by car with plenty of land you should not be charged to park at £13.50 a day when simular hotels at the same rates do not charge. It is a very nice art deco looking place with a lovely spar and pool.」

「Thank you to Sabrina the duty manager for responding to the issues we experienced positively and for taking ownership of them. She was a credit to the hotel, worked hard and clearly cared about the guest experience. Sabrina was also thoughtful as she knows the other issues we experienced (nothing to do with the hotel) following a recent visit to Mexico. We originally booked an accessible room. We did so purposefully because that room had a king sized bed. Unfortunately the room was tidy but was...

「The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...

「Lovely room but needed vacuuming around the bed and skirting boards Day staff really helpful We checked in at 12 am and 2 men on night duty really not helpful when we were trying to find our room as there are numerous lifts」

「Great stay!」

「Lovely hotel, amazing views」