2/10 (非常に不満)
Thomas T.
2025 年 7 月 22 日
気になった点 : 清潔度
Disappointing and Unsafe Stay – Would Not RecommendWe recently stayed at the South Lake Tahoe Downtown Penthouse and had several issues that made our experience very disappointing.First, the property was not properly cleaned upon arrival. The balcony table and seating were extremely dirty and dusty — we had to clean it ourselves before using it. Even worse, the bedding had visible stains. It was clear the sheets had not been washed between guests, so we ended up doing laundry right after checking in, which is unacceptable for a rental at this price point.Our biggest concern, however, was the lack of security. On multiple occasions, uninvited individuals with keys entered the property. This made our entire group feel unsafe, and some of our guests were so uncomfortable that they left and booked another place to stay. Shockingly, several days after we had checked out, we returned out of curiosity and discovered our access code still worked. That clearly indicates they recycle the same code for all guests, which is a serious security risk.I cannot recommend this property, especially for families or anyone concerned about safety and cleanliness. There are many better-managed options in the area.
Thomas T.
2025 年 7 月に 4 泊滞在