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If you check in at the Hotiday Room Collection - Napoli Sant'Arcangelo, you will be greeted by a very friendly and kind staff member. As you are checking in, you will be presented with an unfriendly list of rules/demands made by the hotel. “Don’t eat or take food into your room . . . this is a hotel, not a residence.” Then, if you are unfortunate, you will go to your room and find tons of little ants crawling all over the floor. The kind staff member will come up to your room, spray the ants, and mop them up. Of course, she won’t be able to remove all of them, and you will use the spray periodically throughout the evening. You will also notice flickering lights in the bathroom and the main room, as well as a sink that does not drain properly. As you check out, you will be greeted by a friendly staff member, but you will come to the conclusion that the Hotiday management just doesn’t care about their guests. Too bad, because Napoli is an amazingly vibrant little town full of passion and character. Be better Hotiday Room Collection . . . Be better!

We stayed again this Hotel for three nights late June. Last time four years ago. Service and hospitality were sophisticated further. Breakfast was kept excellently. Incredible volume of fruit and sweets. Enjoying superb breakfast at the balcony was unforgettable experience. Tile flooring of bed room and tiles of bath room were maintained beautifully and kept cleanness. Color of tiles were blue, although yellow at the previous stay. We love both. Good TV and WIFI system. Highly recommended.