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"Wonderful hotel in an excellent location with great amenities and a lovely staff."

"It was great "

"The staff are kind and accomodating. We really enjoyed our stay at Mercure and a few shout outs to Kei, Suraj and Mark, who made our time away from home, feel like home. "

"Staff very helpful and friendly. Rooms clean, beautiful lobby, shopping, restaurants right out the door. Monorail very close. Would recommend "

"Nice property right on the beach. Good place for snorkeling and see fishes in the tide pools. Multiple dining options. A bit away from anything. Need a car to travel around. There is a nice pizza buffet place close by. "

"Friendly and respectful staff "

"The hotel’s location and staff were excellent. The rooms were spacious, though slightly outdated. The pool was beautiful, and direct beach access was a major plus. On the downside, the restaurant had limited hours, and reservations couldn’t be made through a single site. Overall, for our family of five (ages 12 to 70), we truly enjoyed our stay. The location was fantastic—while you’ll need a car to get to the American Village, the trip is absolutely worth it."

"all was perfect"

"The people at the front desk did an excellent job, checking us in. They were very friendly, professional, and we’re very helpful in terms of helping us with the shuttles to and from the airport."