シエラ デ ラ ラグーナ のリゾート

「The rooms and food were great. The service was very ok. At Comal the food was very slow and they never checked in for drink orders or to fill waters. Not a great experience for a 300 dollar dinner. Same thing at breakfast. The pool service didn’t clear chairs when people left. The service got better towards the end but overall was disappointing for the price. One and only or las Ventanas are much better places to stay. 」

「Wonderful spaces to unwind with privacy.」

「The location, view and staff were wonderful. However our 2 br executive suite was a disappointment. The room was very dated. TV’s hung crooked, floor lamp taped up with one of the bulbs out. Dirty sock under the couch. Only 2 small uncomfortable chairs on the balcony. For the price I expected more. The staff was very helpful however and addressed our concerns as much as possible, straightening tv’s, bringing 2 more comfortable chairs for balcony etc. Overall the hotel is fine. Be aware however...

「すごくよかった」

「This is a nice resort. Clean. Beautiful infinity pool. One noticeable major issue, however is the accessibility to food and drinks. It was difficult to order drinks and food around the pool. It was hard to find water bottles. The wait time for breakfast in the morning was 20 minutes or more. Depending on the time of ordering room service it could take an hour or more. The tipping system wasn’t clear. One of our servers at dinner expected an $80 tip. It was disappointing given the price paid for...

「ロケーション、サービス、客室、どれも良いホテルでした。特にレストランは最高です。メキシカンをはじめ、なにを食べても美味でした。」

「Decent, clean room accommodations, buffet style breakfast with basic options...maybe not worth the price depending upon selection. Staff offered very basic service and interactions, nothing special in comparison to other adjacent properties. 」

「Amazing property. Too notch service and always made us like a king and queen. 」

「The property was beautifully maintained with lush landscaping and an inviting pool with a swim up bar. Rooms are set up villa style and all have a full kitchen and a balcony. The bartenders were awesome and the property hosts Happy Hour from 2pm-5pm each day with buy one get one drinks. I highly recommend this property. 」