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Everything was great. The staff is very friendly and helpful. The view from the room was just amazing. Loved the separate shower room.

This was by far one of the nicest hotels we have stayed in. It was wonderful to wake up, grab a to-go breakfast at Lawson’s across the street and walk a few blocks to yamashita park. The hotel is beautiful and the rooms are luxurious. The staff are so friendly and accommodating. We could not believe we got this room for the price we did. It’s easy walking distance to everything you could want in Yokohama. We will definitely stay here again.

We’re just starting a 3 week trip in Japan, and wanted somewhere relaxing to stay in order to get acclimated. We couldn’t have found a more perfect place. Our room was lovely, the service level was amazing, and the location was exactly what we wanted. We didn’t want to leave!

particularly liked the convenient location, cleanliness, quietness, simple & modern yet distinctively Japanese decor & design. Very well done hotel.

The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system. Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.

Casablanca Pool House was an absolute incredible experience they’re so kind and accommodating, the house is so clean upon arrival, having a private pool and outdoor tub is rare to find in Japan especially on a last minute booking ! You have views of the ocean and an island view from the second floor if you rent the whole house, the beach is walking distance along with the train, the shopping and culture is felt at every corner in the surrounding neighborhoods, the food options are incredible, I...

First stayed in Hotel Metropolitan Kawasaki in 2024, only knowing it was near the train station. Stayed again in 2025 knowing what I know now — and will certainly stay here again in the future. The property was surprisingly spacious, clean, and modern. The hotel amenities (ex. laundry room, fitness, etc.) were the icing on top. But the service is the true slice of cake here. The staff are friendly and accommodating - very approachable and polite. They didn't care that we didn't speak Japanese;...

Clean, spacious room and kind staff. The nearby cafe and restaurant are great too.

Hotel location is excellent. Step outside. Bus stop. To the left, a bakery and a diner. Steps to the right, down stairs there is a subway station and convenience store. The 7th floor has an excellent lounge and laundry room. Our room was clean and comfortable. Excellent service. The Staff is friendly and helpful. The day we left we asked them to call us a taxi. It arrived at private area that they escorted us to. Easy walk or transit to parks, museums, restaurants and...

Cutest apartment with everything we needed. Quiet yet close to transportation in a very walkable area. Just a short distance from the beach. Comfy beds, kitchenette, very clean. Not far from groceries and restaurants.

The location is great right next to train station. Bathroom is very spacious.

Cute little place, very close to the beach and is clean.

Friendly and helpful staff.

Great hotel with clean, comfortable rooms. friendly and helpful staff at the front desk. Mainly use self check in and check out kiosk. The luggage delivery service was very convenient. We enjoyed our stay and would definitely recommend it!

Great visit!