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"We stayed in the updated family suite with tatami beds. It had a peaceful feel and ambiance. We slept well on the mats. The customer service was excellent. They took care of us immediately when we stepped out of the elevator, sending our luggage onto the airport shuttle and informing us of the correct terminal for our airline. The airport shuttle bus was a wonderful service that was provided at no additional cost. The 24 hour store on site was very convenient to pick up everything we needed during the night and before leaving each day."

"The staff is very nice and helpful, nice breakfast."

"I’ll state this… simply excellent!!!"

"Staffs were really nice. Wife go to hotel with twin kids and luggage. Shuttle bus from airport to hotel staff helped her well to settle into room as I was arriving late night. Highly recommended. Room was big with airport view in high floor."

"I enjoyed staying at this hotel very much! We definitely will be back !"

"服務人員親切且樂意協助寄物，詢問問題皆快速回答"

"Great stay for the price."

"If you are going to Tokyo Disney or Disney Sea this is the right hotel, because the metro is just around the corner and there is no transfer lines. The breakfast is delicious with a variety of food daily. The hotel staff are friendly and helpful. Also, there is an Aeon and ikspiari mall for shopping and many restaurants. I would stay here again. "

"Overall property was nice and well kept. "