Shirrell Heath Vacations from ￥168,136

We liked that we had a ground floor bedroom which very nice. The breakfast was superb. The staff that we met were very pleasant and helpful, nothing was too much trouble for them.

Because of the age of the building there was no air conditioning. And only a tiny fan in the round. 10” I found it was just to unbearable to sleep. Warm day and room above the kitchen. One member of staff said to mention to reception. She said they have a lot of people say about it and they should be doing something about it. Was I was checking out and mentioned to the lady there. She brushed me off and I felt awkward and hurt. She did not care.

The hotel is conveniently located, the rooms are very dated and could do with modernising. It is definitely not up to the same standards of a premier inn.

We had to walk up 42 steps to get to our room carrying our baggage. The place is adequate but dated and the hot water difficult to adjust safely. A window in our room was ajar and there was rot and mold around the frame which caused us to leave it that way. There is no one attending the front desk as the person who checked us in did double duty in the restaurant. The food was fine.

Friendly and welcoming staff. Lovely room.