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"Nice room. "

"Parking on site was free, hotel is clean, huge Onsen! Room was a tiny bit small for 4. Overall good hotel"

"Good quality breakfast , free onsen to relax after long flight "

"Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences."

"Friendly staff to arrange shuttle, new interior for lobby and rooms (designer room), very comfortable, nice onsen. Well worth."

"Beautiful little place overlooking lake toya. Whata a vuew "

"Great Onsen facility 👍"

"I would stay here again. I don’t have anything bad to say about overall experience. I only use facility to rest, the rest of the days I was out and about. It works for me"

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"