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Great staff, great facilities, excellent service!

As an English-speaking solo traveler visiting Japan for the first time, I had a phenomenal experience at this hotel! The staff were so warm and welcoming, and they really went out of their way to make sure I understood everything and that all my questions were answered and needs were met. I stayed here in October as part of my 42nd birthday getaway, and I absolutely loved the amenities. The night lounge and evening s’mores were such nice touches. The hotel was also very family-friendly, and my...

Fantastic staff, fantastic hotel. The bar was immaculate. Price for a hotel that nice was a steal

Ritz Carlton has the best trained staff, I think the staff at Fukuoka went above and beyond the Ritz standard. A very pleasant young man, Lennon, checked me in, efficient and friendly, a big friendly smile. A big shout out to "Yuki" San, the concierge, he was able to think outside of the request and gave different options to explore, without overwhelming the decision. A most pleasant stay, will come back for the staff.

다다미방 숙박함. 한국인 직원 상주하고있어서 커뮤니케이션엔 큰 문제 없음. 새벽에 당직서는 직원이 마침 한국분이셔서 관광지 물어보니 지도 펼쳐놓고 관광할만한곳 다알려주심. 방도 깔끔하고 사우나도 깔끔함(투숙객 무료) 역까지 무료 셔틀버스 다님.

Great location and comfortable hotel

My room unit was adequately spacious for a single traveler, compare to other Japanese hotel rooms, it was well maintained, all lighting, AC, TV, refrigerator, water hot/cold, electrical outlets, worked properly. Upon check-in the staff were very expeditiously efficient, informative, & courteously professional. I didn't have any meals at the hotel, due to countless numbers of very walk able restaurants & convenient stores in the surrounding vicinity of the hotel. The hotel is located in a...