- Liked: Cleanliness, staff & service
I had high expectations as this is a Hyatt property and it was in a higher price range. The staff were helpful but they were as helpful as other staff we have encountered in Japan where service levels are high. The level of English was much lower than in other areas but we managed well enough. I had my translator ready if I couldn’t communicate well enough. The room was large and had a lovely big bathtub and shower. It overlooks a mall court yard which has a loud fountain show until 10pm. The area around had quite a few temples within a very short walking distance but public transit in this area was largely buses. For parents to be aware if you are in the area, Across the street there iis a red light district. We only accidentally walked through there during the day after we crossed the very charming looking bridge. The room was also very hot and the Ac didn’t work. It barely had any airflow. It was 26 degrees in the room and we did not sleep. Bottom line, I was disappointed in this hotel especially for the price. To do it over I would book elsewhere