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Grand Hyatt Fukuoka

Photo gallery for Grand Hyatt Fukuoka

Primary image
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Grand Hyatt Fukuoka

Grand Hyatt Fukuoka

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
812-0018, Fukuoka-ken, Fukuoka, 1- 2- 82 Sumiyoshi, Hakata- Ku

Explore the area

  • Popular LocationCanal City Hakata5 min walk
  • Popular LocationKego Park16 min walk
  • Popular LocationPort of Hakata19 min walk
  • AirportFukuoka (FUK)11 min drive

Choose dates to view prices

About this area

Fukuoka

Located on a river, Grand Hyatt Fukuoka is in Hakata-ku neighborhood and is connected to a shopping center. Canal City Hakata and Marinoa City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fukuoka Anpanman Children's Museum and Fukuoka Marine World. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or PayPay Dome.

What's nearby

  • Canal City Hakata - 5 min walk
  • Zenshoji Temple - 6 min walk
  • Sumiyoshi Shrine - 7 min walk
  • Kego Park - 16 min walk
  • Port of Hakata - 19 min walk

Getting around

  • Gion Station - 9 min walk
  • Nishitetsu-Fukuoka Station - 13 min walk
  • Fukuoka Airport (FUK) - 11 min drive

About this property

Grand Hyatt Fukuoka

Luxury hotel connected to a shopping center in Fukuoka with bars/lounges
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and self parking.
Grand Hyatt Fukuoka offers 372 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: JPY 3872 for adults and JPY 1936 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • THE MARKET F

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping mall
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (11453 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3872 for adults and JPY 1936 for children (approximately)
  • Self parking fee: JPY 1980 per night
  • Facilities fee: JPY 2000 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 591 out of 987 reviews
5 - Excellent 60%
Rating 4 - Good. 277 out of 987 reviews
4 - Good 28%
Rating 3 - Okay. 68 out of 987 reviews
3 - Okay 7%
Rating 2 - Poor. 33 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 987 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room I stayed at, very beautiful
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service !
Stayed 3 nights in Oct 2021