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"Clean room, good internet, friendly staff"

"The location is good and on the surface it appears to be a good hotel but it does not fall into the luxury category that it quantifies itself as. We have travelled a lot and have stayed in all categories of hotels, this is not on par with what they are selling. Housekeeping did a very poor job, leaving dirty dishes and garbage in our room, only bringing new towels, no other area was touched. There were several other items that weee not reflective of a hotel claiming to be luxury. I have worked in the industry and am a harsher critic than most, but their guest service and making the guest feel welcome needs vast improvement."

"Great hotel in a nice and quiet location. Staff was great and was able to set up a special request last minute. Close to metro station so navigating Osaka was very doable. "

"2nd stay here. Friendly and helpful staff. Large clean modern rooms. Great location"

"Enjoyed our stay. Great location and atmosphere. "

"Nice hotel, good location, nice helpful staff "

"Room for 2 people is tiny, not enough space to leave your luggage open but overall I am satisfied, breakfast buffet is good and walking distance to dotonbori"

"Great place "

"clean room. Bathroom is great!I like it with deep bath tub and showers. "