The Ritz-Carlton, Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to the convention center, a quick walk to Shenzhen Convention and Exhibition Center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Shenzhen

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Property video
Oasis Suite | View from room
Design Garden View King Room | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
The Ritz-Carlton, Shenzhen blends luxury with tranquility. Guests can book Thai massages or aromatherapy at the spa, relax by the pool under umbrellas, or join yoga classes. Three restaurants offer international cuisine, while attentive staff provide 24-hour assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Parking included
The current price is ¥25,350
¥29,558 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Available filters for rooms
Showing 23 of 23 rooms

Premier King Bed Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Discovery Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Executive King Bed Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe King Bed Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe King Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Executive Twin Bed Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 104 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Suite, 1 Bedroom, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 104 sq m
  • Sleeps 3
  • 1 King Bed

Club Premier King Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden View Twin Bed Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Premier Twin Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Bed Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Premier Twin Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Deluxe Twin Bed Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Oasis Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Design Garden View King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Design Premier King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Design Garden View Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Design King Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden View King Bed Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Design Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

The Ritz-Carltion Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
  • 446 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 118 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
518048, Guangdong, Shenzhen, 116 Fuhua San Road, Futian District

What's nearby

  • Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
  • Coco Park Shopping Center - 1 min drive - 0.7 km
  • Huanggang Border Crossing - 2 min drive - 2.1 km
  • Shenzhen Lianhuashan Park - 2 min drive - 2.1 km
  • Huaqiangbei - 3 min drive - 3.1 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Gangxia Station - 8 min walk
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪京味张烤鸭店 - ‬2 min walk
  • ‪勝記 Victory Restaurant - ‬2 min walk
  • ‪Baiyu BBQ - ‬4 min walk
  • ‪Haidilao Hotpot - ‬4 min walk
  • ‪寿司大 - ‬3 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in hydrotherapy, a massage, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and Pilates classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services, and car rentals on site. In addition to 2 bars and a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, plus extended parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 280 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and free toiletries
  • TVs with satellite channels and DVD players
  • Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Secured extended parking on site (CNY 60 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Curv
  • Flavorz 全日制餐厅
  • Onyx
  • Paletto 意大利餐厅
  • Xingli 中餐厅

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (15,737 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 1 2025 to October 6 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.1 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shenzhen
Ritz-Carlton Shenzhen
Shenzhen Ritz-Carlton
Ritz-Carlton Shenzhen Hotel
The Ritz-Carlton, Shenzhen Hotel Shenzhen
The Ritz Carlton Shenzhen
The Ritz Carlton, Shenzhen
The Ritz-Carlton, Shenzhen Hotel
The Ritz-Carlton, Shenzhen Shenzhen
The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of Sep 30, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on Oct 6, 2025 start from ¥25,350, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Check-out is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

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Reviews

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 404 out of 536 reviews
Rating 8 - Good. 94 out of 536 reviews
Rating 6 - Okay. 17 out of 536 reviews
Rating 4 - Poor. 10 out of 536 reviews
Rating 2 - Terrible. 11 out of 536 reviews

Reviews

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff ever
Stayed 1 night in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Jun 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店人員友善,房間舒適清潔,地點方便。
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在深圳愉悅的家。會再次入住。
Stayed 1 night in Feb 2025

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service great location! I will definitely go back!
Stayed 5 nights in Nov 2024

10/10 Excellent

yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff are super nice and helpful. Good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wai Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常友善及服務優良!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kwanshick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
세계최고
Stayed 4 nights in Dec 2024

10/10 Excellent

Kwanshick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
세계 최고의 호텔
Stayed 3 nights in Sep 2023

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staffs, nice spa, next to great eating shopping mall
Stayed 1 night in Oct 2023

10/10 Excellent

qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服务亲切 设施齐全

酒店服务非常好,亲切温暖。健身房游泳池体验也很好,尤其游泳池的景色极佳。
Stayed 1 night in May 2024

10/10 Excellent

Shazzasbazzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience on all counts.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuk Lin Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間的設計舊了一點,但整體乾淨整齊。房間的冷氣機有一些滴水,但不太影響住宿體驗。職員親切有禮,會隨時幫助客人。房務部的清潔人員會記得我需要喝很多水,於翌日打掃時會放多數瓶水在房間內,服務體貼入微。自助早餐選擇甚多,味道也不錯,連續吃了兩天也不嫌悶。去了健身房,空間很大,健身機械齊備,重訓及cardio機的數量都多,不需要等候使用,很適合健身人士。
Stayed 2 nights in Apr 2025

8/10 Good

Tak chi

Liked: Cleanliness, staff & service, property conditions & facilities
Great delightful
Stayed 2 nights in Feb 2024

10/10 Excellent

Gijsbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel, hoewel niet meer splinternieuw. Goede bedden en uitstekend ontbijt, tikje té formeel qua algehele sfeer
Stayed 1 night in Apr 2024

10/10 Excellent

Yuk Fong Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便,近地鐵,左右多食店,下次會再入住,同時upgrade 了房間,非常滿意
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Great service, property and facilities a bit dated.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely nice
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Will come back again.
Stayed 1 night in Feb 2024

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2024

10/10 Excellent

Sze Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度非常好
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and the service is excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Jimmy

Liked: Staff & service, property conditions & facilities, room comfort
Services so nice
Stayed 2 nights in Apr 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience
Stayed 2 nights in Jun 2023