Find Family Hotels in Shanklin

"Friendly staff, great breakfast, and elaborate thru safe area to shopping and the maritime museums"

"Alright "

"Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms."

"Location, Location, Location! It was excellent for getting to what we wanted to see. "

"Parking, excellent on site. Staff at reception, very good. Bar, not so accommodating as in my past visits. Very regimented and non flexible. In the past I have been looked after very well, but now is different. Maybe staff are carrying out change of operation rules but this chane does not encourage me to return. "

"The hotel has plenty of free parking which is a bonus. However, the rooms are in need of complete refurbishment. Furniture is dated and the bathrooms need complete modernisation. While disabled travellers are welcome. None of the rooms could be considered accessible due to all bathrooms having showers over the bath and it not being possible for some wheelchair users to use. A lot of the windows have blown and the heating needs updating. I have stayed here a number of times over the last few years, but nothing changes. However, on a positive, the staff are very friendly and helpful and the breakfast is good value for money. "

"Room very clean, very fresh smelling , parking by door, staff very friendly and helpful "

"Room was little cold, radiators not turned on and fan heater not working. Extra blankets in wardrobe would have been appreciated."

"stayed here lots of times always 5 star review, however this time was disappointed reduced food menu but then hadnt got some of it and at times felt the staff thought customers were an inconvenience"