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"Facilities are getting old."

"Good room and service"

"The staff were extremely helpful. Breakfast was terrific with a huge selection. Pool room was very appreciated. Would definitely stay again."

"Hotel staff were very helpful and friendly Amazing breakfast"

"Beautiful hotel inside and out in walking distance to a beautiful beach. The resort has it’s own swimming pool and lounging area. A free breakfast buffet and free airport shuttle was nice. Wonderful staff. Spacious room. There’s a upscaled restaurant on the premises called “Envy” that serves excellent meals. I would definitely stay here again."

"A lovely hotel, a great place to stay whether you’re old or young. Staff are amazing especially Nader who cleaned our room daily to prestine standards. We will be back for sure. Food in the restaurants absolutely delicious and so much choice."

"The hotel is definitely a good option if you are looking for a hotel near the airport (only 30min away). It is a huge complex and it’s amazing to see how well it is managed. Staff was excellent although it don’t start well. In an American hotel chain I was told that they don’t have too many king size beds. Then I was told I’ve been upgraded to a larger room. Upon entering the room it was the same situation which I experience more frequently around the world. A room with facilities for handicapped guests is being presented as an ‚upgrade with more space‘. It was sorted out afterwards but it becomes more a nuisance that I have to mention it explicitly at checkin every time."

"One perfect la night in Bali before my early flight. "

"Paid for the cliff suite only to walk in and my room smelling of paint fumes on day 3. They were working next door and didn't think to take into consideration the smell will linger into the other rooms. They had to move us to another room that just didn't have the great view we had. They had us go wait for 30min. Downstairs for them to not know anything till I said something. Then invited us for lunch to there Beach restaurant but no communication to anyone about that. The views and hotel is beautiful but Food and staff communication was not there."